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LEARNING TO MEASURE PERFORMANCE: THE USE OF INDICATORS IN ORGANIZATIONS

CARTER, NEIL

PUBLIC ADMINISTRATION, n.º 1/1991, pág. 85

1. Organizational learning. 2. The dimensions ofìperformance. 3. Ideal indicators?. 4. Implementingìperformance indicators. 5. Conclusion.


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LINKING POLICY NETWORKS AND ENVIRONMENTAL POLICIES: NITRATE POLICY MAKING IN DENMARK AND SWEDEN 1970-1995

DAUGBJERG, CARSTEN

PUBLIC ADMINISTRATION, n.º 2/1998, pág. 275

1. Introduction. 2. Policy Networks and Policy Outcomes: A Review of the British Literature. 3. What Constitutes a Public Policy? 4. Classifying Policy Instruments and Policy Objectives. 5. Policy Networks and Environmental Policy Choices. 6. Nitrate Policy Making in Danish and Swedish Agriculture. 7. Conclusion. 8. Acknowledgement. 9. References.


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LOCAL AND REGIONAL PUBLIC MANAGEMENT REFORMS IN SWITZERLAND.

KUNO SCHEDLER.

PUBLIC ADMINISTRATION, n.º 2/2003, pág. 325 a 344

I.INTRODUCTION. II.CONTEXT AND CIRCUMSTANCES. III.PREVIOUS REFORMS. III.PUBLIC MANAGEMENT REFORMS. IV.SIMILARITIES AND DIFERENCES.


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LOCAL AUTHORITIES AND NON-ELECTED AGENCIES: STRATEGIC RESPONSES AND ORGANIZATIONAL NETWORKS

PAINTER, CHRIS;ISAAC-HENRY, KESTER;ROUSE, JOHN

PUBLIC ADMINISTRATION, n.º 2/1997, pág. 225

1. Introduction. 2. Networking theory. 3. Setting the scene: the unelected local state. 4. A classification of local authority responses. 5. The non-elected agencies. 6. A strategic game. 7. Operating in organizational networks. 8. Conclusion. 9. References.


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LOCAL COUNCILLORS: BETWEEN LOCAL GOVERNMENT AND LOCAL GOVERNANCE

HANSEN, KARIN

PUBLIC ADMINISTRATION, n.º 1/2001, pág. 105

1. Introduction. 2. NPM at the local governmentlevel - the danish case. 3. New governing roles at the locallevel. 4. The NPM role of local councillors. 5. Goalsteering and democratic politics and decision-making at thelocal level. 6. The new challenges of democratic governanceat the local level. 7. Conclusion.


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LOCAL GOVERNMENT MODERNIZATION IN GERMANY: BETWEEN INCREMENTALISM AND REFORM WAVES

WOLLMANN, HELLMUT

PUBLIC ADMINISTRATION, n.º 4/2000, pág. 915

1. Introductory remarks. 2. Rebuilding thepolitical and administrative structures of local governmentafter 1945. 3. Reform wave of the late 1960s and early1970s. 4. Incremental changes in the 1980s. 5. Sweepingchanges in the 1990s. 6. Summarizing and concluding remarks.


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LOCAL GOVERNMENT POLICY EVOLUTION IN NEW ZEALAND: RADICAL REFORM AND THE EX POST EMERGENCE OF CONSENSUS OR RIVAL ADVOCACY COALITIONS

WALLIS, JOE;DOLLERY, BRIAN

PUBLIC ADMINISTRATION, n.º 3/2001, pág. 533

1. Introduction. 2. Overcoming resistance to theradical reform of local government. 3. The quest for greateraccountability through local government reform. 4. Theminimalist-activist debate about the comparativeinstitutional advantage of local government. 5. Conclusion.


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LOCAL GOVERNMENT STRUCTURE AND PERFORMANCE: LESSONS FROM AMERICA?

BOYNE, GEORGE A.

PUBLIC ADMINISTRATION, n.º 3/1992, pág. 333

Introduction. 1. Dimensions of local governmentìstructure. 2. Theoretical effects of local governmentìstructures. 3. Empirical tests of structural effects. 4.ìImplications for local government reform in the uk. 5.ìConclusion.


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LOCAL PUBLIC MANAGEMENT REFORMS IN GERMANY IN GERMANY.

CHRISTOPH REICHARD.

PUBLIC ADMINISTRATION, n.º 2/2003, pág. 345 a 363

I.INTRODUCTION. II.CONTEXT AND POLITICO-ADMINISTRATIVE BACKGROUNDS OF LOCAL GOVERNMENT REFORMS IN GERMANY.III.REFORM WAVES IN GERMAN LOCAL GOVERNMENT OVER THE LAST DECADES. IV."NEUES STEUERUNGSMODELL":THE GERMAN VARIANT OF NPM. V.ACTUAL TRENS AND PERSPECTIVES FOR THE FUTURE. VI. LOCAL PUBLIC MANAGEMENT REFORMS IN GERMANY, THE NETHERLANDS...

I.INTRODUCTION. II.CONTEXT AND POLITICO-ADMINISTRATIVE BACKGROUNDS OF LOCAL GOVERNMENT REFORMS IN GERMANY.III.REFORM WAVES IN GERMAN LOCAL GOVERNMENT OVER THE LAST DECADES. IV."NEUES STEUERUNGSMODELL":THE GERMAN VARIANT OF NPM. V.ACTUAL TRENS AND PERSPECTIVES FOR THE FUTURE. VI. LOCAL PUBLIC MANAGEMENT REFORMS IN GERMANY, THE NETHERLANDS AND SWITZERLAND: A COMPARATIVE ANALYSIS FROM A GERMAN PERSPECTIVE. VII.CONCLUSIONS.

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LOCAL PUBLIC MANAGEMENT REFORMS IN THE NETHERLANDS:FADS, FASHIONS AND WINDS OF CHANGE.

FRANK HENDRIKS AND PIETER TOPS.

PUBLIC ADMINISTRATION, n.º 2/2003, pág. 301 a 323

I.INTRODUCTION. II.PRECEDING REFORMS IN LOCAL GOBERNMENT. III.NPM IN DUTCH LOCL GOVERNMENT. IV.THE CORRECTION AFTER THE BOOM. V.COMPARATIVE OBSERVATIONS. VI.CONCLUSION.


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LOCALIZATION AND PARTNERSHIP IN THE NEW NATIONAL HEALTH SERVICE: ENGLAND AND SCOTLAND COMPARED

HUDSON, BOB;HARDY, BRIAN

PUBLIC ADMINISTRATION, n.º 2/2001, pág. 316

1. Introduction. 2. Localization and partnership inthe "new NHS". a) Localizing the NHS: England. b) Localizingthe NHS: Scotland. c) Partnership in the NHS: thecross-national imperative. 3. Achieving change: a view fromthe ground. a) Governing partnerships. b) Intra-NHSaccountability partnerships. c) Purchaser-providerpartnerships....

1. Introduction. 2. Localization and partnership inthe "new NHS". a) Localizing the NHS: England. b) Localizingthe NHS: Scotland. c) Partnership in the NHS: thecross-national imperative. 3. Achieving change: a view fromthe ground. a) Governing partnerships. b) Intra-NHSaccountability partnerships. c) Purchaser-providerpartnerships. d) NHS local authority partnerships. e)Partnerships with patients/publics. f) Central-localpartnerships. 4. Conclusion.

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MAINTAINING A DISTINCTIVE PUBLIC ADMINISTRATION: THE ISLE OF MAN CIVIL SERVICE SINCE 1962

CARMICHAEL, PAUL

PUBLIC ADMINISTRATION, n.º 2/2002, pág. 257

Emphasis on "globalization" within academic literature is reflected in the contention within public administration that the prescriptions of the New Public Management are an inescapable fact of life from which states have little scope for resisting. However, variation persists both between and within countries. Since 1997, devolution...

Emphasis on "globalization" within academic literature is reflected in the contention within public administration that the prescriptions of the New Public Management are an inescapable fact of life from which states have little scope for resisting. However, variation persists both between and within countries. Since 1997, devolution within the UK and novel intergovernmental structures occasioned by the Belfast Agreement for Northern Ireland have transformed the territorial governance on the UK and the wider British Isles, providing further evidence of the differential impact of NMP. In seeking a better understanding of these differences, examination of the administrative arrangements of small communities or micro states can offer fascinating comparative insights into the working of larger states , especially those with whom they enjoy a direct relationship. Frequently, however, small communities are overlooked in favour of studies with more political weight. The micro states of the British Isles illustrate the point. However, with a few notable exceptions, relatively little is published. To correct this deficiency, this article seeks to explore developments in the Isle of Man, specifically its civil service. In so doing, the article aims to broaden our understanding of the changing governance not only of the Isle of Man, but also of the UK and beyond.

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MAKING A DIFFERENCE? THE ROLE OF STATUTORY COMMITTEES IN THE NORTHERN IRELAND ASSEMBLY

D. OSBORNE, ROBERT

PUBLIC ADMINISTRATION, n.º 2/2002, pág. 283

This paper seeks to examine some aspects of the early operation of the Northern Ireland Assembly and in particular the role of the Statutory Committees. The particular issue that is used to explore these matters is the review of student finances which the Higher and Further Education, Training and Employment Committee (HFETEC) undertook...

This paper seeks to examine some aspects of the early operation of the Northern Ireland Assembly and in particular the role of the Statutory Committees. The particular issue that is used to explore these matters is the review of student finances which the Higher and Further Education, Training and Employment Committee (HFETEC) undertook as its first major investigation. It should be noted here that the Department of Higher and Further Education, Training and Emplyment changed its name to the Department of Employment and Learning during 2000. The committee also changed its name to the Employment and Learning Committee. Since the issues discussed took place prior to these changes the original name has been used here. Specifically, the paper examines the Review of Student Finances launched by the Department of Higher and Further Education, Training and Employment, how the committee tackled the issue, tensions within the committee, the relationship between the Committee and the Minister, between the Minister and the Department, the public debate, how the Committee Report was subsequently dealt with in the Assembly and the Ministers response. It is suggested that this example provides some insights into the operation of the distinctive devolved institutions in Northern Ireland and some early evidence of how such Statutory Committees may develop.

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MANAGEMENT BY CONTRACT: A STUDY OF PROGRAMMATIC AND TECHNOLOGICAL ASPECTS

ALMQVIST, ROLAND

PUBLIC ADMINISTRATION, n.º 3/2001, pág. 689

1. Introduction. 2. Some conceptual argumentsbehind "management by contract". 3. "Management bycontract": a new management technology. 4. The model usedfor analysys. 5. Ten tendering processes within theframework of the competition programme. 6. (De) Coupling ofthe conceptual arguments in an example of local managementtechnology....

1. Introduction. 2. Some conceptual argumentsbehind "management by contract". 3. "Management bycontract": a new management technology. 4. The model usedfor analysys. 5. Ten tendering processes within theframework of the competition programme. 6. (De) Coupling ofthe conceptual arguments in an example of local managementtechnology. 7. Some technological arguments for "managementby contract".

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MANAGEMENT BY MEASUREMENT? PUBLIC MANAGEMENT PRACTICES AMIDST AMBIGUITY.

MIRKO NOORDEGRAAF;TINEKE ABMA

PUBLIC ADMINISTRATION, n.º 4/2003, pág. 853 a 871

INTRODUCTION. THE MANAGEMENT BY MEASUREMENT MOVEMENT. THE COUNTER-MOVEMENT.MANAGEMENT AND MEASUREMENT.INTERPRETATIVE SPCES.MANAGEMENT PRACTICES. CANONICAL PRACTICES. PRACTICES-IN-TRANSITION. NON-CANONICAL PRACTICES. CONCLUSION.


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MANAGING HORIZONTAL GOVERNMENT: THE POLITICS OF CO-ORDINATION

PETERS, B. GUY

PUBLIC ADMINISTRATION, n.º 2/1998, pág. 295

1. Concepts and Theory. 2. Interorganizational Politics and Co-ordination. 3. The Politics of Co-ordination. 4. Hypotheses and Conjectures. 5. Network Integration. 6. Types of Co-ordination Problems. 7. Substantive Policy Concerns. 8. Iterative Co-ordination Politics. 9. Role of International Linkages. 10. Serving the Same Clients. 11. Accountability....

1. Concepts and Theory. 2. Interorganizational Politics and Co-ordination. 3. The Politics of Co-ordination. 4. Hypotheses and Conjectures. 5. Network Integration. 6. Types of Co-ordination Problems. 7. Substantive Policy Concerns. 8. Iterative Co-ordination Politics. 9. Role of International Linkages. 10. Serving the Same Clients. 11. Accountability. 12. Summary and Conclusions. 13. References.

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MANAGING INFORMATION SYSTEMS IN UK PUBLIC ADMINISTRATION: ISSUES AND PROSPECTS

WILLCOCKS, LESLIE

PUBLIC ADMINISTRATION, n.º 1/1994, pág. 13

1. Introduction. 2. Delivering informationìtecnhology: a mixed record. 3. Risks in public sectorìinformatization. 4. The new public managerialism: new risks?ì5. Information systems: from strategy to implementation. 6.ìUsing markets: a new information management? 7. Conclusion.


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MANAGING TAX REGIMES: A CALL FOR RESEARCH

TOMKINS, CYRIL;PACKMAN, CHRIS;RUSSELL, SANDY;COLVILLE, IAN

PUBLIC ADMINISTRATION, n.º 3/2001, pág. 751

1. Introduction. 2. The changing environmentalcontext for national tax regimes. 3. Implications forresearch.


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MANAGING THE BUDGETARY PROCESS IN A HUNG COUNCIL

LEACH, STEVE;CHARTERIS, SUE

PUBLIC ADMINISTRATION, n.º 4/2000, pág. 793

1. A review of local authority budgetary processes.2. The 1994-95 budget process: key events. 3. Conclusionsand reflections.


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MANAGING THE CORE EXECUTIVE

BRADY, CHRISSTOPHER;CATTERALL, PETER

PUBLIC ADMINISTRATION, n.º 3/1997, pág. 509

1. Operating the core executive. 2. Problems of the core executive. 3. Alternative solutions. 4. Management strategy.


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MEASURING NETWORK STRUCTURE

MILWARD, H. BRINTON;PROVAN, KEITH G.

PUBLIC ADMINISTRATION, n.º 2/1998, pág. 387

1. Introduction. 2. Network Analysis and Organizational Theory. 3. Study 1: Research on Services Integration. 4. Mapping a Service Implementation Network. 5. Integration Findings. a) Organizational links. b) Co-operative links. 6. Discussion of Integration Findings. 7. Study 2: The Linkage Structure of a Substance Abuse Prevention Network....

1. Introduction. 2. Network Analysis and Organizational Theory. 3. Study 1: Research on Services Integration. 4. Mapping a Service Implementation Network. 5. Integration Findings. a) Organizational links. b) Co-operative links. 6. Discussion of Integration Findings. 7. Study 2: The Linkage Structure of a Substance Abuse Prevention Network. 8. Conclusion.

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MODERNIZATION AND CHANGE IN SOCIAL HOUSING: THE CASE FOR AN ORGANIZATIONAL PERSPECTIVE

MULLINS, DAVID;REID, BARBARA;WALKER, RICHARD M.

PUBLIC ADMINISTRATION, n.º 3/2001, pág. 599

1. Introduction. 2. Modernization, policy changeand past research in social housing. 3. Towards a newtheoretical framework. 4. Regulation, professionalism andchanging organizational behaviour: evidence of the need fora theoretical refocus. 5. Conclusions.


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MORE THAN 'COUNTING MANHOLE COVERS': THE EVOLUTION OF THE BRITISH TRADITION OF PUBLIC ADMINISTRATION

FRY, GEOFFREY K.

PUBLIC ADMINISTRATION, n.º 3/1999, pág. 527

1. Political philosophy and the pioneers of theacademic study of public administration. 2. The webbs andthe british approach to public administration. 3. Theacademics of the 'golden age' of public administration. 4.Changing perceptions of public administration: the case ofthe civil service. 5. What future for publicadministration?.


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NATIONAL ENVIRONMENTAL MINISTRIES: MANAGERS OR CIPHERS OF EUROPEAN UNION ENVIRONMENTAL POLICY?

JORDAN, ANDREW

PUBLIC ADMINISTRATION, n.º 3/2001, pág. 643

1. Europeanization and European integration. 2.Orientation and focus. 3. State-based accounts of europeanintegration. 4. The biggest bang in european environmentalpolicy: the single european act?. 4 A processed-based viewof integration. 5. National actors, supranationalinstitutional contexts. 6. The SEA IGC. 7. The DoE: manageror cipher of...

1. Europeanization and European integration. 2.Orientation and focus. 3. State-based accounts of europeanintegration. 4. The biggest bang in european environmentalpolicy: the single european act?. 4 A processed-based viewof integration. 5. National actors, supranationalinstitutional contexts. 6. The SEA IGC. 7. The DoE: manageror cipher of integration?.

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NETWORKS, MANAGEMENT AND INSTITUTIONS: PUBLIC ADMINISTRATION AS 'NORMAL SCIENCE'

TOONEN, THEO A. J.

PUBLIC ADMINISTRATION, n.º 2/1998, pág. 229

1. Introduction. 2. Developments in Public Administration: Analytical Reconstruction. a) Three worlds of action. b) Configurative analysis. c) Units an levels of analysis in the development of public administration. d) The resurgence of (neo-)managerialism and (neo-)institutionalism. e) New institutionalism. 3. Public Administration as 'Three...

1. Introduction. 2. Developments in Public Administration: Analytical Reconstruction. a) Three worlds of action. b) Configurative analysis. c) Units an levels of analysis in the development of public administration. d) The resurgence of (neo-)managerialism and (neo-)institutionalism. e) New institutionalism. 3. Public Administration as 'Three Worlds of Government in Action'. a) Continuities in administrative theory. b) Robustness: constitutional choice values in PA. c) Integrity: collective choice values in PA. d) Responsiveness: operational choice values in PA. 4. And What About Networks?. 5. References.

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