MANAGEMENT BY MEASUREMENT? PUBLIC MANAGEMENT PRACTICES AMIDST AMBIGUITY.

MIRKO NOORDEGRAAF;TINEKE ABMA

PUBLIC ADMINISTRATION, n.º 4/2003, pág. 853 a 871

INTRODUCTION. THE MANAGEMENT BY MEASUREMENT MOVEMENT. THE COUNTER-MOVEMENT.MANAGEMENT AND MEASUREMENT.INTERPRETATIVE SPCES.MANAGEMENT PRACTICES. CANONICAL PRACTICES. PRACTICES-IN-TRANSITION. NON-CANONICAL PRACTICES. CONCLUSION.