PLANS, PERFORMANCE INFORMATION AND ACCOUNTABILITY: THE CASE OF BEST VALUE

BOYNE, GEORGE;GOULD-WILLIAMS, JULIAN;LAW, JENNIFER;WALKER, RICHARD

PUBLIC ADMINISTRATION, n.º 4/2002, pág. 691

1. Introduction. 2. Accountability and information. 3. Stakeholder theory and user needs models. 4. The role of performance plans in best value. 5. Methodology and results. 6. Conclusions.