NEW MODES OF CONTROL IN THE PUBLIC SERVICE

HOGGETT, PAUL

PUBLIC ADMINISTRATION, n.º 1/1996, pág. 9

1. Getting more for less. 2. Beyond bureaucracy?. 3. Markets and competition. 4. Simultaneous centralization and decentralization. 5. The new formalization: Extended forms of performance management. 6. Control at a distance. 7. Both rowing and steering. 8. Conclusion.