THE SNAKES AND LADDERS OF ACCOUNTABILITY: CONTRADICTIONS BETWEEN CONTRACTING AND COLLABORATION FOR CANADA'S VOLUNTARY SECTOR

PHILLIPS, S.; LEVASSEUR, K.

CANADIAN PUBLIC ADMINISTRATION, n.º 4/2004, pág. 451

1. CONTRACTING AND ACCOUNTABILITY: THE LEGACY OF NPM, WITH A CANADIAN TWIST. 2. ACCOUNTABILITY POST-2000. 3. THE IMPACT OF ACCOUNTABILITY "ON THE GROUND". 4. A CASE STUDY: THE HIDDEN COSTS OF ACCOUNTABILITY. 5. THE EVOLUTION OF CONTRACTING, FROM MANAGEMENT TO GOVERNANCE TOOL. 6. APPLYING THE GOVERNANCE CONTRACT. 7. CONCLUSION: THE "SNAKES AND LADDERS" OF ACCOUNTABILITY. 8. NOTES.