THE IMPLEMENTATION OF WELFARE REFORM POLICY: THE ROLE OF PUBLIC MANAGERS IN FRONT-LINE PRACTICES

RICCUCI, NORMA M; MEYERS, MARCIA K.; LURIE, IRENE; HAN, JUN SEOP

PUBLIC ADMINISTRATION REVIEW, n.º 4/2004, pág. 438

I. WELFARE REFORM: CHANGIN THE RULES. II. CAN PUBLIC MANAGERS MAKE A DIFFERENCE?. III. GOALS AS A MANAGEMENT TOOL. IV. RESEARCH QUESTIONS. V. SAMPLE AND DATA. VI. COMMUNICATING THE GOALS OF WELFARE REFORM. VII. WORKERS' PERCEPTIONS OF AGENCY GOALS. VIII. MANAGEMENT PRACTICES AND GOAL PERCEPTIONS. IX. SUMMARY AND DISCUSSION. X. CONCLUSIONS.