REINVENTING LOCAL GOVERNMENTS AND THE E-GOVERNMENT INITIATIVE

TAT-KEI HO, ALFRED

PUBLIC ADMINISTRATION REVIEW, n.º 4/2002, pág. 434

1. Introduction. 2. A Paradigm Shift of Public Service Delivery in the Internet Age. 3. Paradigm Shift Reflected in City Web Sites. 4. Paradigm Shift Reflected in an Opinion Survey of Web Masters. 5. Why Did Cities Adopt the Paradigm Shift?. 6. Conclusion.