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PUBLIC SERVICE ETHICS: A GLOBAL DIALOGUE
GILMAN, STUART C.;LEWIS, CAROL W.
PUBLIC ADMINISTRATION REVIEW, n.º 6/1996, pág. 517
1. Shared Values and Norms. 2. Expert Observation. 3. Empirical Confirmation. 4. Normative and Structural Perspectives. a) The Structural Perspective. b) Effectiveness of the Structural Approach. c) The Normative Perspective. 5. Moral Leadership. 6. On the Agenda.