MANAGING THE PUBLIC SERVICE MARKET

BROWN, TREVOR L. Y POTOSKI, MATTHEW

PUBLIC ADMINISTRATION REVIEW, n.º 6/2004, pág. 656 a 668

1. A FRAMEWORK FOR ANALYZING CONTRACTING AND CONTRACT MANAGEMENT. 2. TRANSACTION COSTS AND SERVICE-DELIVERY NETWORKS: REFUSE COLLECTION IN THE COLUMBUS METROPOLITAN AREA. 3. THE MANAGEMENT IMPERATIVES OF DELIVERING SERVICES UNDER CONTRACT. 4. CONCLUSION.