HAZARDS AND INSTITUTIONAL TRUSTWORTHINESS FACING A DEFICIT OF TRUST

LA PORTE, TODD R.;METLAY, DANIEL S.

PUBLIC ADMINISTRATION REVIEW, n.º 4/1996, pág. 341

1. The Problem of Trust. 2. The Roots of Distrust. a) Benefits and cost. b) Accuracy and spped of feedback. c) Capability of others to meet expectations. d) Motivation of others to understand and keep bargains. 3. Being Worthy of Trust. a) General Conditions. b) External Relationships. c) Internal Operations. d) The Transaction...