FROM RESPONSIVENESS TO COLLABORATION: GOVERNANCE, CITIZENS, AND THE NEXT GENERATION OF PUBLIC ADMINISTRATION

VIGODA, ERAN

PUBLIC ADMINISTRATION REVIEW, n.º 5/2002, pág. 527

I. Introduction. II. Responsiveness and Collaboration: Two Different Ladies, or One Lady with Two Hats?. III. Interacting with Citizens: An Evolutionary Continuun. IV. Toward Collaboration and Partnership: A Multidimensional Perspective. V. The Next Generation: Collaboration- One Step Beyond Responsiveness.