DEVISING ADMINISTRATIVE REFORM THAT WORKS: THE EXAMPLE OF THE REINVENTION LAB PROGRAM

THOMPSON, JAMES R.

PUBLIC ADMINISTRATION REVIEW, n.º 4/1999, pág. 283

1. The futility of Reform. 2. The reinvention labprogram as a counterexample. 3. Discussion. 4. Amplifyingthe natural processes of change. 5. Conclusion: Rethinkingadministrative reform.