DESIGNING EFFECTIVE PERFORMANCE-MEASUREMENT SYSTEMS UNDER THE GOVERNMENT PERFORMANCE AND RESULTS ACT OF 1993

KRAVCHUK, ROBERT S.;SCHACK, RONALD W.

PUBLIC ADMINISTRATION REVIEW, n.º 4/1996, pág. 348

1. General Performance Measurement Challenges. 2. Measurement, Complexity, and Shifting Rationalities. 3. Variety, Complexity, and Nearly Decomposable Systems. a)System-Wide Performance Measurement Challenges. b) Attributes of Multiprogram/Multigoal Systems. c) Intergovernmental and Intersectoral Programs. d) ...